Types of AI Chatbots We Build
Website AI Chatbots :
A chat widget on your website that answers product questions, explains your services, shares pricing, and guides visitors to the right page – trained entirely on your business content so it never gives generic answers.
WhatsApp Business Chatbots :
India runs on WhatsApp. We build chatbots on the WhatsApp Business API that reply to customer messages instantly, share catalogues and PDF brochures, confirm orders, and send automated follow-ups and reminders.
Lead Generation Chatbots :
A chatbot designed with one goal – converting visitors into enquiries. It qualifies the visitor with a few smart questions (budget, requirement, location), captures contact details, and pushes the lead to your email, Google Sheet, or CRM in real time.
Customer Support Chatbots :
Reduce repetitive support calls. The chatbot handles common questions – order status, delivery, returns, service requests – and hands over to a human on WhatsApp or phone only when genuinely needed.
AI Chatbot DevelopmentFeatures of our AI Chatbot Development Services:
- Custom training on your business data – catalogues, FAQs, service pages, price lists
- ChatGPT (OpenAI) and Claude (Anthropic) API integration
- WhatsApp Business API setup and approval assistance
- Multi-language support – English, Hindi, Gujarati, and more
- Lead capture with instant email / WhatsApp / Google Sheet delivery
- Human handover – chatbot transfers complex queries to your team
- Chat history and analytics dashboard
- Works on WordPress, PHP, Shopify, and custom websites
- Runs on your own hosting – no monthly SaaS lock-in
- Ongoing tuning and long-term support
Our AI Chatbot Development Process
1Requirement & Content Study
We understand your business, your most common customer questions, and what the chatbot must achieve – support, leads, or sales.
2Knowledge Base Preparation
We convert your catalogues, FAQs, and service information into a structured knowledge base the AI uses to answer accurately about your business only.
3Development & Integration
We build the chatbot, connect it to the AI model (ChatGPT or Claude), and integrate it into your website or WhatsApp Business account.
4Testing & Guardrails
We test with real customer-style questions, add safeguards so the bot never invents prices or promises, and set clear handover rules for human escalation.
5Launch & Improvement
After go-live, we review real conversations and keep improving answers, so the chatbot gets smarter every month.
Why choose Impex Infotech for AI Chatbot Development Services?
Competitive Price:
We propose the best AI chatbot development services in Rajkot at the most competitive rate in the industry. Because we build on open AI APIs instead of reselling costly SaaS platforms, your monthly running cost stays minimal – often just the API usage itself.
Real AI Expertise:
IMPEX INFOTECH works with AI APIs daily – we have built AI-assisted automation, document processing, and intelligent workflows inside large production business platforms. Your chatbot is built by developers who use this technology in real client systems, not from a template.
Full-Stack Integration:
A chatbot is only useful when connected to your business. With our expertise in PHP, WordPress, MySQL, and custom development, we integrate your chatbot with your website, enquiry forms, CRM, and WhatsApp – end to end, by one team.
Round Clock Support:
Our dedicated developers are available via chat, WhatsApp, or phone for any support you need concerning your chatbot – from answer corrections to new feature additions.
Client Satisfaction:
More than 100 businesses trust IMPEX INFOTECH for their digital presence. We believe in long-term commitment – your chatbot will keep improving as your business grows.
FAQ’s Frequently Asked Questions
Cost depends on the chatbot type and integrations required. A website AI chatbot trained on your business content is far more affordable than most businesses expect – contact us for a quote based on your exact requirement. Monthly running costs are limited to AI API usage, typically very low for small and medium businesses.
No. We train the chatbot strictly on your approved business content and add guardrails so it never invents prices, discounts, or commitments. For anything outside its knowledge, it politely collects the visitor’s contact details for your team to follow up.
Yes. Modern AI models handle Hindi, Gujarati, and dozens of other languages naturally. Your customers can ask in their language and receive replies in the same language.
Yes. We set up the official WhatsApp Business API, get your number approved, and connect the AI chatbot so customers can message your business number and get instant intelligent replies.
A standard website chatbot typically goes live within 2–3 weeks, including training on your content and testing. WhatsApp chatbots may take slightly longer due to the WhatsApp approval process.
No. The chatbot runs on your own hosting and your own AI API account. You pay only for actual AI usage – there is no platform subscription or per-seat fee from us.
